Have Your Staff Speak Clearly
and effectively with Australian Customers

Do you want your staff to speak clearly
and confidently on the phone with customers?

Our training teaches virtual assistants to neutralise their accent,
enhance their speech skills and communicate with customers in a clear and effective way.

The quicker your staff can communicate effectively, the faster your business can grow.

What’s in The Australian Accent VA Course?

Each Staff Member gets access to:

Australian Accent course

  • Clear speech training
  • How to understand Australian customers
  • 36 video training lessons
  • 63 audio training lessons
  • 12 module online course

Personalised Speech Assessment

  • Individualised speech assessment with speech expert
  • Specific pronunciation training for each staff member
  • Instruction on the most urgent areas to work on
  • Up to 10 x faster clear speech results

Bonus Aussie Slang Lessons

  • 3 video training lessons
  • Understand Australian slang and how it’s used
  • Easier communication with customers
  • Idiom training to relate on a cultural level

Need Your Staff to Speak Clearly so You Don’t Lose Customers?


  • Are you worried your staff can’t join your customer service team because of their unclear speech?
  • Does your employee’s strong accent in English reduce customer trust?
  • Are you losing money because your staff don’t speak English clearly and fluently?
  • Need your staff to transform their speech quickly so they can start talking to customers on the phone?

If you answered yes to any of the above questions, then I have great news for you!

We CAN train your staff to neutralize their accent and speak confidently in English – quickly!

Transform Communication and Customer Service in Your Business!

Onboard your staff quickly with the communication skills they need!


Want your VAs to…

  • Be clearly understood on the phone?
  • Help support your customers?
  • Communicate clearly, build trust with customers, and generate more sales for your business?
  • Be understood the first time when speaking to clients?
  • Reduce their strong native accent, or gain an Australian accent?
  • Make your company look good by speaking confidently and fluently?

Your team is a reflection of your business. If you want the best business, you need employees who can communicate your message clearly. Clear communication with clients and customers, creates a greater sense of trust in your business. Trust creates more referrals, and more sales.

Train Your Staff with an Industry Leading Speech Expert


Esther Bruhl is a world leading speech therapist and speech expert with over 30 years of experience. She has worked with students from all over the world to help them reduce, neutralize or change their accent in English. Esther has been featured as a speech expert in The Sydney Morning Herald, on several Australian radio shows including SBS, and presented at Business Blueprint’s VA Summit. The Australian accent VA course is created by Esther and designed specially to get your VA staff the fastest and best results possible.

DISCOVER THE POWER OF SPEAK MORE CLEARLY

Have Your Team Members Join the 40,000 Students From 32 Countries Who Now Speak with
Clear English Pronunciation

“Gained more confidence in speaking”

I felt frustrated because I couldn’t say the words properly because of my (Asian) accent. That’s when I decided to buy. I gained more confidence in speaking. I would recommend this to all migrants and all who are suffering with a speech defect.

– Clarissa (Philippines)


“Remarkable quick progress”

I bought the accent course a couple of weeks ago. It really helped me to make a quick remarkable progress. Thank you for your useful programmes and for your innovative ideas to help us in language improvement.

– Mona (UAE/Arabic)


“Respect from my colleagues and senior managers”

Initially I was not aware of your course. But when I started listening your different videos and audios I was very much impressed and immediately decided to buy. Being an Indian I know my pronounciation is not correct and it was my ambition to correct it.

Since I am working in a European management company, as soon as I joined I realized the importance of correct pronunciation.

I now have clearer speech and respect from my colleagues as well as my senior British, American, Norwegian Managers.

No doubt I got more benefit than I paid. I have recommended the course to my friends and relatives because it is excellent and well worth it, also very easy to assimilate and learn from it.

– Mohamed Ali, Asst. Ships Agency Manager (India)


“Surprised my sister with my new accent”

You really helped me a lot, I can change my accent whenever I speak, I know how to because I now have an ear for the correct pronunciation and like you said, my accent is not the same as it was because I have done this quite a lot. Thanks plenty (the Accent Course), was good value for money!

One day I called my sister in England and she had no idea it was me at all, could not tell, thought it was actually a Brit but voila, it was me. Thats when I knew it really had worked, I needed someone else to hear the difference and she did! I also called my brother another time who also did not recognize me. The system worked for me and I daresay for anyone who puts time into it. I still go back time to time and really enjoy it.

– Queen (Netherlands)


“It is amazing how it has improved my pronunciation”

I just want to say that you have an excellent product. Very good value for money. With only days practise I have seen a big change on myself. I had a very big difficulty when it comes pronouncing some sounds like the ‘th’ sound, ‘s’ and ‘z’ and ‘j’ just to specify a few.

I have found my core problems and I now know where I should place my tongue inside the mouth and the movement I have to make. It is amazing how it has improved my pronunciation. My native language is Amharic and Oromiffa. I am an Ethiopian doing my masters in IT and currently live in London. Though I have been living in London for the last three years I haven’t improved my language as I thought I would. The beauty of your product is I can use it literally everywhere.

– Ensermu W (Ethiopian)


Pick the length of course you want below to get started:

6 Month COURSE

$259 USD/per staff member (valued at $550 USD)

Take your staff’s communication skills to the next level!

Access to all the training in the course for 6 months

Australian accent online course

90 + lessons
36 video lessons
63 audio lessons
quizzes, assignments & downloadable worksheets
Australian stress and rhythm training
Intonation training
Higher level vocabulary training

2 Pronunciation Assessments + written report

2 Audio Assessments with Esther
Initial assessment to make progress quicker
and more targeted
Mid-course check in assessment to
evaluate speech and provide further training
Personalised Speech feedback
What to work for the best results
Detailed written report for each assessment
Progress up to 10 x faster

Bonus video lessons on Aussie slang

Training on Australian slang language
Idiom training to relate on a cultural level

3 Month COURSE

$199 USD/per staff member (valued at $450 USD)

 

Access to all the training in the course for 3 months

Australian accent online course

90 + lessons
36 video lessons
63 audio lessons
quizzes, assignments & downloadable worksheets
Australian stress and rhythm training
Intonation training
Higher level vocabulary training

2 Pronunciation Assessments + written report

2 Audio Assessments with Esther:
Initial assessment to make progress quicker
and more targeted
Mid-course check in assessment to
evaluate speech and provide further training
Personalised Speech feedback
Detailed written report for each assessment
What to work on for the best results
Progress up to 10 x faster

Bonus video lessons on Aussie slang

Training on Australian slang language
Idiom training to relate on a cultural level

FAQs

How long will it take until my staff can talk to customers on the phone?

As you know it takes a while to change or neu­tralise an accent, but with dai­ly prac­tise your staff can see notice­able results in 4-6 weeks. Often our cus­tomers already begin to see a dif­fer­ence after only 2 weeks prac­tise.

Of course the more time spent prac­tis­ing the quick­er the results.

We rec­om­mend your staff mem­ber prac­tise with the course for a min­i­mum of 15-20 min­utes a day.

For quick­er staff onboard­ing and results, we rec­om­mend your VA prac­tise for at least half an hour to an hour per day.

Our expe­ri­ence has shown us to get bet­ter results for your invest­ment, and to ensure your staff are doing the train­ing, it’s impor­tant their prac­tise time is includ­ed as part of their work day with you.

Your staff needs to lis­ten to to the course through head­phones and not just out of a speak­er, and ide­al­ly in a qui­et space /time in the office. Using head­phones cre­ates stronger new neu­ro­log­i­cal path­ways in the brain for their new, clear­er speech.

What’s the Benefit of having your staff train for 6 months instead of 3 months?

Becoming clearer in English can be quick, but acquiring an Australian accent takes time. If you want your staff to sound Australian this takes some time.

When your staff train for longer they can upskill their communication skills, and serve your customers more effectively and easily. This means they can take on more responsibility in their job for you.

Your staff will have deeper interactions with customers and can therefore attend to their needs better.

How does the personalised Pronunciation Assessment work?

1. We send your VA detailed instructions to record themselves reading and speaking
2. Speech expert, Esther, will listen to the recording and analyse it.
3. Esther will record a detailed personalised assessment, and email the recording back to your VA.
4. The assessment includes the most important things to work on first, and in what order to work on them using the course training materials; as well as extra instruction on the best way to practise the specific pronunciation instruction for that person.
5. Esther will email the assessment back to the VA in the form of an MP3 recording
6. The VA will use the personalised instruction with the Australian accent course for quicker more targeted practise and clear speech results.

How does your staff access the course?

Once you have signed up for the course we will send you an email to request the details of your staff member/s using the course. We will then set up accounts for each of your staff and email them their login details for the course.

Each staff member will receive their own login so that you can have multiple staff using the course (multiple staff won’t be able to login to the same account).

Once staff have their login details they can simply login to our online portal and access all their course materials!

You can select the number of courses you want when you purchase the course by adjusting the quantity.

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